Shipping policy
Domestic Shipping Zone
We currently ship our authentic, hand-knotted rugs exclusively to the continental United States.
We currently ship our authentic, hand-knotted rugs exclusively to the continental United States.
Order Processing & Handling Time
- All orders take 2 to 3 business days to carefully inspect, roll, and prepare for secure transit.
- We do not ship packages on weekends or major holidays.
Shipping Rates & Delivery Estimates
Our shipping charges are calculated automatically at checkout based on the total value of your order:
Our shipping charges are calculated automatically at checkout based on the total value of your order:
- Orders of $1,000.00 and Over: We offer Free Standard Shipping on all orders crossing the $1000 threshold.
- Orders Under $1,000.00: Shipping costs are dynamically calculated at checkout using live, real-time commercial UPS Ground carrier rates. These rates are based mathematically on the dimensions and weight of the specific item being shipped to your address.
Transit Times
Once shipped via UPS Ground, transit to most nationwide destinations standardly takes 2 to 5 business days to arrive at your door.
Once shipped via UPS Ground, transit to most nationwide destinations standardly takes 2 to 5 business days to arrive at your door.